Reviews

Smiles By Santiago

Hartford CT Cosmetic Dentist Dr Santiago

Dr. Santiago,You did a beautiful job replacing the filling and the color match is perfect. You are an artist as well as the best dentist ever. My thanks to you and your colleagues for always taking such good care of us.
Mike, Steve & Jacob II

Everyone was nice and understanding of my problem. I called at 8:00am and they got me in at 11:00am. They got me in quickly, took xrays and told me the problem. They also booked my appt. with the oral surgeon for the same day and he will be handling the problem within 3 days. I couldn’t be more satisfied.
– Celestine J.

I was in need of extensive restorative care. Dr. Santiago recommended conscious sedation delivered by Dr. MacDonnell in her office while the procedures were completed. I cannot say enough good about my experience. As an older patient, I am from the era of less than pleasant dental visits, and keep those visits clear in my memory. Drs. Santiago and MacDonnell were gracious, sensitive, and treated my fear with respect and kindness. I am pleased with my most recent visit, and will always be grateful for the recommendation of Dr. Santiago so many years ago from the Dental Association.
– Jennifer N.

I’ve been a patient for over thirty years. The entire staff is super. Nice, concerned, caring individuals. I love Kathy, my dental hygienist. I can’t imagine going anywhere else for my dental work.
– Julia R.

It’s hard to explain just how AMAZING Dr. Santiago and her team are!! They are all so knowledgeable and they help their patients to understand what is happening and why they are doing or recommending what they are. The most important thing though is how they make you feel from the moment you walk in the door. Everyone there welcomes you and you will immediately feel relaxed (even when you may have something a bit scary coming up). They always ask questions about your family and you can tell that they truly care about their patients. They will take the time to talk to you, make you comfortable and make you feel as if you are their number 1 priority. I trust Dr. Santiago and her entire team with the care of my family and strongly encourage you to do the same. If I could give 10 stars I would!!
– Megan L.

Friendly, cheery atmosphere. Everyone is caring and helpful. You can feel that Dr. Santiago puts her “heart” into her work.
– Ghei S.

Dr. Santiago and the staff are the best. They are so kind and thoughtful. Dr.Santiago is current with the latest advances in dentistry. My own particular life situation is always been taken into account. Treatment options are offered but none are pushed. She always gives you and honest diagnosis, prognosis and what treatment is available. They are all splendid people always kind, patient and understanding and more than ready to help in any way.
– Michael C.

I have been a patient of Dr. Santiago for more than 15 years. She is one of the most competent health care providers I have used in the area. She knows her science and also has common sense. I recommend her without reservations.
– Serafin M.

Thank you for everything. My family appreciates your excellent care.
– Cynthia W.

Always a wonderful experience. The staff is so nice and knowledgeable, and all the technology that’s used to make all processes as efficient as possible makes me feel like I’m in great hands.
– C. S.

Robin is a great dentist. Her staff is professional and comfortable. Even for folks who are scared of dentists should give her a try. She understands cosmetic dentistry and is up on the latest tools to give you the smile you want. Thanks all.
– Peter S.

I have been seeing Dr. Santiago for more than 25 years. Always professional service and in a quiet, relaxing atmosphere.
– Richard R.

Going to the dentist is my least favorite thing to do. BUT These people at Santiago’s office are relaxed and professional, friendly, patient, and kind. They strive to help me feel comfortable and at ease. Their equipment is state of the art and utilized appropriately. Dr. Santiago is talented and very skilled. She is professional and very personable, patient and kind. This is the best dental experience I’ve had. First rate. Thank you!
– Lou M.

Beautiful office, very calming and serene. Dr. Santiago was very kind, pleasant and the overall experience was warm and inviting.
– Sandra E.

I think this is 6-star dental service! The team is friendly and caring. Dr. Santiago is professional, patient and kind to everyone. The staff constantly continues education and the office is equipped with the latest technologies. All advanced techniques are already there! Strongly recommend to anyone with dental anxiety and phobias!
– Катерина Л.

Smiles by Santiago is a caring and highly skilled dental practice. The staff is top-notch and accomplished in all aspects of the procedures they perform. Highly recommended.
– Albert G.

Caring & professional staff; from Dr. Santiago, to the dental hygienists, to the office & billing managers. Dr. Santiago caught a few things on my x-rays that had been missed by other dentists, which saved me a lot of future troubles. All of the equipment is high-end & state-of-the-art; even the water for irrigation is heated to body temp. 🙂 Dr. Santiago follows-up with a phone call after any major procedure to ensure that everything is OK. I definitely recommend Smiles by Santiago.
– Eric B.

My wife and I have been going to Dr. Santiago for over 2 years now. We have also recommended her to close friends of ours and they have also become regulars 🙂 It’s always a wonderful experience visiting the Dr. and her team. They take extremely good care of you during and after the visit!!
– Sainath K.

Perfect team! I loved everyone in the office and Doctor Santiago has magnificent dentistry skills. I was going to fall asleep during my filling process 🙂
– Nadire C.

As always, Dr. Santiago did an amazing job! Got rid of my 2 cavities .. no pain, no stress, comfortable and relaxed environment, amazing team!
– Najmunnisha S.

Excellent care and a completely accommodating staff. Knowing that my time is limited, the team was able to combine a potential future visit into my standard cleaning, saving me a trip and moving things along that much faster. Thank you!
– Sarah C.

I used to have anxiety going to the dentist, this office has the best staff. They all make you feel at home, hence anxiety gone. Robin Santiago goes the extra mile.
– Stefan B.

Really the most pleasant dentist and staff I have ever met! From the very first phone call I had with Meridith to the incredibly compassionate Dr. Santiago’s treatment, I was impressed and knew that this would be my “forever dentist”.
So thankful that I have come to be one of Dr. Santiago’s patients!
– Barbara W.

Who likes to go to the dentist? Hardly anyone, and I’m no different. With great trepidation I climbed the stairs. The moment I opened the door I began to relax… ah, yes… the sight and sound of the fountain, the soft lighting, the soothing music. Then the greeting at the front desk… suddenly my shoulders began to relax and I recalled that this wasn’t a pain filled horror show. I loved everyone here, they are a family that invites you in. I will not leave in pain, they are gentle. They will help me find a way to pay for this, they are conscientious! Now I can’t remember why I was nervous at all! This is the office for those of us who don’t like to go to the dentist!
– Denise B.

…Meredith got me in the same day I called. Much appreciated.
Deana charming/competent as ever. Dental assistant well trained and friendly.
– Stuart L.

From the moment I walked in the door, the staff became so acute to my intense fear of being in a dental office, that they insisted that I not sit in the waiting area….having had difficult and very painful experiences with many dentists since I was very young, has always lead me entering a dental office not in preventive mode, but in a situation where the pain was intolerable….from the front staff to the technicians my care was there #1 priority…Dr. Santiago was able to feel the pain I was going through, not just with the issue I came in with but my ambivalence and fear that was paralyzing….I hope that I have really truly found a home at Smiles by Santiago…….
– Rebecca S.

Always a pleasure going to the DENTIST at Dr. Santiago’s. Super thorough cleaning by the hygienist who took a lot of time with me.
– Lynn R.

I am a first time patient of Dr. Santiago’s and needed some pretty major dental work done. I have to tell you that the entire experience was fantastic. From the front office to the doctor herself, I was very impressed with their level of professionalism and knowledge. I highly recommend this practice as they really provided me with excellent dental care!
– Ann B.

Nice environment in the office. Very nice and very professional staff. Dr. Santiago and her staff really care about your smile and your good health. Few doctors follow up personally on your status about any procedure you have during the day, as Dr. Santiago always does.
– Nelson R.

Highly professional always!
– Maria C.

Dr. Santiago and the entire staff were incredibly knowledgable and helpful and they are extremely well-organized and show great team work. It’s nice to see that the team all shares the same passion for the dental profession and giving great service to patients. As if that weren’t already enough they have a great sense of humor and are super nice as well!
– Kylie T.

My family’s search for a dentist finally ended last year when we found Beautiful Smiles by Dr. Robin Santiago in West Hartford. Dr. Santiago and her friendly staff have provided excellent services for my family for the past year. I feel very lucky knowing that my family is in the best possible hands with Dr. Santiago and her staff. Thank you Dr. Santiago and the staff.
– H K.

I can’t say enough awesome things about this entire group! I highly recommend them to everyone and anyone! You will be happy to be under their care. Thanks so much to an awesome team!
– Carissa S.

Robin, I got back from Puerto Rico yesterday. I have to tell you that my teeth were the source of countless compliments while I was there. My Mom and my sister were shocked because they say that they look more natural than my natural teeth. They are used to the awful caps that they do in Puerto Rico which look like corn. One of my aunts and her daughter, on the “stuffy” side of the family paid an arm and a leg to have hideous veneers put in. They were besides themselves and asking me all kinds of questions.
– Alessandra M.

High end Dental care. Friendly knowledgeable full service not cheap.
They can provide basic care or give you a Hollywood smile.
– Mike G.

As usual, wonderful appointment.
– Elbert S.

My experience today at the office was the best one I have ever had at the Dentist. Even the novocaine shot did not hurt, let alone the root canal. Thank you and your staff so much for making me feel welcome and relaxed. I will see you after my surgery.
– Trevor W.

Dr. Santiago and her staff are really really friendly and helpful!! They really care about their patients! I just had my cavity filling. They are very professional. I don’t feel uncomfortable during the whole process. They are amazing!
– Helena F.

Always the best!!!!
– David M.

Professional and friendly, a great health care experience.
– H D.